At Ibizileña.com, we understand that shopping online can be a leap of faith. That’s why we offer a hassle-free refund policy on all products purchased online within 14 days as long as your item is unused, unwashed, with hygienic liner and in its original packaging. By upholding these standards, we ensure that you get nothing but perfect products that meet your expectations. Simply contact us via our Instagram @ibizilena or through our website to initiate your return, and we'll guide you every step of the way!
We will notify you once we’ve received and inspected your return and let you know if the return was approved. If approved, you’ll be refunded by the same method of payment used for the original purchase.The refund will be processed within 10 business days after the item was inspected and has been confirmed to be in their unused condition.
Please note that shipping costs are non-refundable unless there's a clear defect or issue due to our fault.
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